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Contact Great American Insurance Customer Service

Great American Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 545-4269
Call customer service
Send Message

Customer Service:

  • (800) 854-3649
    Annuities
  • (800) 221-7274
    Loss Control

Report Fraud:

  • (800) 228-2860
    Anonymous Hotline for Reporting Fraud
  • (888) 703-0177
    Anonymous Hotline for Reporting Fraud (international hotline)

Accounting/ Billing:

  • (866) 269-0554
    Electronic Billing Information for Workers’ Compensation Claims

Claims:

  • (844) 424-4669

Headquarters:

  • (513) 369-5000

Legal:

  • +656 804 6039
    Privacy Inquiries

Great American Insurance Emails:

Accounting/ Billing
Electronic Billing Information for Workers’ Compensation Claims
Customer Service
General Info
U.S. Foreign Account Tax Compliance Act (FATCA)
Legal
Privacy Inquiries, Privacy Inquiries
Report Fraud
Is this your business?

Great American Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    50% phone 50% email
  • The best email to contact Great American Insurance is contactus@gaig.com. 100% of customers use this email address to address their issues and concerns.

  • The best phone number to call Great American Insurance is 8005454269. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday. The average call time is 1 minute.

View full overview ›

How to Contact Great American Insurance Customer Service?

Most Popular Number:

(800) 545-4269

The Great American Insurance phone number for customer service inquiries is 1-800-545-4269. You can call the company’s Help Center for general information about its services. The professional customer care agents will answer your questions about insurance, explain coverage details and benefits of the plans, and help you enroll. If you experience difficulties accessing the website, report the problem to support using this number. Another phone contact to reach the company’s representatives is 1-513-369-5000. If you require assistance with claims, dial 1-844-424-4669. To report fraud or ethics violations anonymously, call 1-800-228-2860. The International Anonymous Hotline for Reporting Fraud is available at 1-888-703-0177. If you need information regarding your account, dial 1-800-854-3649.

The Great American Insurance email for general questions is contactus@gaig.com. You can send your concerns, complaints, and compliments to this address, and the customer service team will get in touch with you to provide information or offer ways to resolve the issue as soon as they investigate your case. The same email can be used for accessibility feedback. If you need to report fraud or ethics violations, write to investigativeservice@gaig.com. Customers from abroad can learn more about the Foreign Account Tax Compliance Act at fatca@amfin.com. Press representatives can reach the Media Relations Team at socialmedia@gaig.com. If you have questions regarding the Privacy Policy, email them to clegal@gaig.com.

The Great American Insurance headquarters mailing address is Great American Insurance Group, PO Box 5425, Cincinnati, OH 45201-5425, United States. You can send official correspondence and documentation to this address. The Great American Insurance customer service team is ready to handle consumers’ concerns, complaints, and suggestions sent to this office. You can also reach the company’s representatives at the following overnight address: Great American Insurance Group Tower, Property & Casualty Group, 301 E Fourth Street, Cincinnati, OH 45202, United States. The Investigative Services are also available at this office. The same Great American Insurance address can be used for Privacy Policy inquiries and Data Protection requests.

The Great American Insurance hours for phone support are Monday to Friday from 8 a.m. to 5 p.m. ET. You can call the customer care helpline for information and assistance within these hours. The Help Center representatives are also ready to help you file a claim or check its status within regular customer service hours. If the phone lines are busy, you can report a claim online whenever convenient. Inquiries that are not time-sensitive can be sent to the company’s agent via email. They will respond, providing answers to your questions or instructions to resolve the problem as soon as they study your request.

PissedConsumer Club

Contact Information

Great American Insurance Website:

Great American Insurance Help Center:

Corporate Office Address:

Great American Insurance Group Tower
301 E Fourth Street
Cincinnati, Ohio 45202
United States

Great American Insurance Rating Based on 3 Reviews

Rating details

1.0
more details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Reliability
Customer service

Rating stats

Rating trend

Summary of Great American Insurance Customer Service Calls

4 TOTAL
CALLS
01:27 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Great American Insurance?

Request for Information Question:

  • “Questions about old policy”

Activation/ Cancellation Question:

  • “Cancel coverage”

Product/ Service Question:

  • “Free withdrawal”

About

Summary

Great American Insurance Group is one of the most well-known American insurance companies. The company is headquartered in Ohio. Great American Insurance Group offers a wide range of affordable insurance solutions that meet all clients’ requirements. Millions of people have already made sure Great American Insurance Group is worth dealing with. Great American Insurance Group consists of more than 25 subdivisions. Since 1872 Great American Insurance Group has been providing its services to millions of people. The company provides a great variety of coverages and insurance plans so you will easily find what you really need. Experienced insurance agents are always ready to give an advice.

Great American Insurance reviews and complaints

Great American Insurance is ranked 523 out of 2295 in Insurance category

Compare Great American Insurance Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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